Returns & Refund

We do not offer returns. In the unlikely event that something you ordered from Archana Kochhar is damaged or defective, or if product delivered is different from what you had expected in size or style, you may exchange the product for another piece of the same product or we can repair the damages. Please ensure the product is unused and in the same condition as you received it with original invoice, and preferably in its original packaging. Items cannot be exchanged on grounds of display color, change in choice or handwork.

 

Please return the product within 7 days from the date on which your order was delivered and courier it to the following address:

 

Archana Kochhar, 20 Swastik Plaza, V.M Road, Juhu, Vile Parle West, Mumbai- 500049.

 

All exchanges are subject to quality check at our end. Please note that it is your responsibility to ensure that the item reaches our office for an exchange to take place. We do not accept exchanges on made-to-order items under any circumstances since all items have been customized as per your request and post your approval except if the outfit is damaged wherein, we will repair it for you.

 

If you do wish to modify your order, please inform us as soon as possible. We will make every effort to accommodate your request. However, once an order has been submitted, we cannot guarantee the purchase can be modified.

 

If the item you received is not what you originally ordered, please write to us on ak@archanakochhar.com with your order number and name. We shall ship the merchandise you requested for as soon as we receive our wrongly sent merchandise in its original form and packaging.

 

The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you.